Denon DVD Players - New Firmware Available

[DenonJeff]

Forum Members and Guests,

I am pleased to announce we have firmware for a few of our models to correct, and/or enhance the performance of our product. THESE UPDATES FOR NORTH AMERICA USERS OF THESE MODELS!

DVD-2900 and DVD-2200:

Fix for the 'Alien - Directors Cut' dts stuttering, freezing during playback.

DVD-5900:

Fixes Menu Navigation speed, DVI resetting with certain displays and muting on some DVD-Audio 'live recording' titles.

We are still working on a complete fix for the 'Macro-blocking' issue. The partial fix is available as separate firmware - NO LONGER SENDING OUT!

To obtain firmware for your particular unit, download the attached Request Form, complete and fax back. Be sure your information is CLEAR and ACCURATE.

We will have a place on our site soon to access any and all firmware for all of our products.;)

Regards,

[needspeed]

Jeff thanks for the update. I am still waiting for 5900s to come in to my local Tweeter where I have one on order. At what point will the new units have these patches applied from the factory????????

[DenonJeff]

I have the serial numbers of implimentation, it varies on the fix.

For Activated DVI Outputs - units with serial number ending in xxxxx00900 and higher.

For Menu Speed - xxxxxx5235 and up

For DVI Reset fix/DVD-Audio - xxxxx01300 and up

Regards,

[Dave Vaughn]

Jeff,
Thank you, Thank you, THANK YOU!!!

Dave Vaughn

[Woodrow]

Jeff,

Thanks for fixing such a minor thing with our 2900's as well.

MUCH APPRECIATED.

[DanielSmi]

Any idea when there will be a fix for the i.Link?

Daniel Smith

[Milt99]

Thanks Jeff.
Just curious, why the version w/o the partial macro-fix.
Doug

[garak12345]

Will there be a fix for the ilink of the dvd 5900, too? Denon Germany says so.... When will this fix be available in europe?

[Rosano]

Thanks Jeff...

[Kris Deering]

The fix for the i-link will be both software and hardware based, so they didn't incorporate it with this firmware revision.

[ZiggyB]

And thanks from me too, Jeff.

[DenonJeff]

iLink is coming - in fact we are beta testing here in the states, and as Kris has stated it will be a hardware and software fix.

The partial 'Macro' fix is for really just for those here on the forum. Note the majority of users don't know and haven't seem this issue - similiar to CUE. I have made the partial available to show you all we are working towards a solution.

Regards,

[RobHughes]

Jeff thanks for your help. I own a 5900 and use it mostly for Audio where it really shines.

Quick question -- can I get the new software through Crutchfield where I purchased the unit, or is it better to get it from you guys? Just curious. Thanks.

[DenonJeff]

Rob,

I haven't sent it out to dealers - it can get confusing - and I should know! Download the request form and fax. Will send or mail to you.

Also for those who requested I email the partial - and this is my mistake for providing the option - I will be sending the discs to you - this firmware is 2 separate discs, not one so it is easier to send.

Regards,

[Steve Ruddy]

Jeff,

Thanks for everything. I was on the fence about purchasing the player . By the way currently if my dealer orders me a unit how long will it take for Denon to ship? I hear there is a bit of a turnaround time involved.

[DenonJeff]

Steve,

If you are talking about the 5900, we got a lot of them in this month, enough to clear the backlog of orders. Can't tell you exactly when they will get it, a few variables...

Regards,

[RobHughes]

Hey Jeff you aren't the product manager for the DP500M Turntable are you? I want to get one but wonder if it comes in Rosewood like the vintage Denon 'tables do. I still use a Denon DP-59L as my turntable, and I LOVE it.

[Steve Ruddy]

If you are talking about the 5900, we got a lot of them in this month, enough to clear the backlog of orders

Yes I was talking about the 5900. Will these units that came in this month still need the firmware upgrade and if so will I be able to get the upgrade in my hands so I will have it as soon as my player arrives?

[Pride9]

Jeff,
If I were to place an order with my dealer in the next month or so, I take it any new players going out will have the new firmwre already in place, and we won't need to worry about loading up the new firmware ourselves? As one who has been waiting to purchase the player based upon Denon's response to it's customers regarding the aforementioned 5900 issues I also want to thank you and I look forward to having the 5900 in my system sometime soon.

Mike

[DenonJeff]

I have posted serial numbers here to verify, I don't know for certain which units are included with this shipment sorry.

I am fedexing out overnite the firmware. Some are getting there today already. So it won't take long.

If I get any other info I will pass it along.

Also I will be posting a corrected instruction sheet for updating the firmware.

Regards,

[DenonJeff]

DVD-5900 Customers,

Please download these new instructions for the update procedure, they clarify what the front panel display will and won't show so you will not be confused about what is happening.

The instructions posted are for the 'partial macro' fix update. The only difference between this and the fix w/o the 'partial' is number of discs - with 'partial' is 2 discs, w/o is one disc. The process and verbage is the same for both update's procedures, with the exception of discs.

My apologies for any confusion this may have caused.

Regards,

[egnblack]

DenonJeff, I can't seem to download either .pdf file you have posted for the firmware updates for the 5900. Can you or someone else help me with this. I keep getting an error message. Thanks in advance-Rich.

[nighthacker]

Jeff,

If I opt for the 5900 with the partial macroblocking fix what if any might be a side effect and will the update to full macroblocking being fix as easy as an update disk. The reason for this question is why the two versions unless the partial fix might make things worse on some sets. Please let me know so I can select the right fix.

Ron

[PedroV]

Could someone that has done the firmware upgrade please post the new firmware version details?

Thanks

To check the firmware revision on the 5900:

1) power the player off with the front panel power button
2) while holding the play and open/close buttons down, power the player on using the front panel power switch until you see the play and pause icons appear on the display
3) press the enter button on the remote to toggle through the various firmware registries

[DenonJeff]

Pedro,

I only have the final version ESS number of the update w/o partial macro fix. That version number is ESS6334-6.

Ron,

Final fix will overwrite the 'partial macro' fix.

egnblack,

You will need Adobe Reader to download the file. I just tested and it appears to be working fine.

Regards,

[gimp]

DenonJeff,

Once Denon receives approval for transmitting multi-channel digital signals of SACD from players equipped with 'DENON Link 3rd Edition', will the 5900 upgrade to support it be hardware, firmware or both?

Thanks!

[DenonJeff]

gimp,

Firmware only!!!!!

Regards,

[PedroV]

Jeff,

Thanks very much for your info.

[Expletive]

The i-link fix will require the unit to be sent in i take it?

John

[DenonJeff]

John,

Most likely we will do the fix.

radar,

Sure, you'll be able to get the fix with a refurb unit.

Regards,

[awtryau89]

Is the i-link not active at all on the 5900? I thought I read somewhere that it would work for DVD-a and all other formats, just not SACD. Would the 5900 work currently with a Elite 59TXi?

[OzBronco]

Hi Jeff

I recently purchased the Denon A11, which is the European/Australian version of the 5900. I am experiencing the DVI reset problem, and am wondering:

- Can the 5900 firmware upgrade be used in the A11, and if so

- How can I get my hands on it?

Thanks in advance for your help.

Andrew

[O'Doush]

DenonJeff....I must say "THANKS" ! I just faxed the request form and eagerly wait for the 5900 upgrade disks to come in....

[Kris Deering]

Originally posted by awtryau89
Is the i-link not active at all on the 5900? I thought I read somewhere that it would work for DVD-a and all other formats, just not SACD. Would the 5900 work currently with a Elite 59TXi?

You are confusing the i-link with the Denon Link, which is a common mistake here. The Denon link supports DVD-A but not SA-CD at this point. This is Denon's proprietary link.

The i-link (1394) will not currently work with the Pioneer unit you have, but will after Denon releases the fix.

[laurie]

Jeff

Will any of these firmware fixes work on a Pal machine A11
cheers laurie

[Spizz]

I am pretty sure that the firmware for the DVD-5900 won't work on the A11 as this question arised when the Denon DVD-9000 & A1 were released and A1 owners applied the US firmware which made their player mostly inoperable. Most likely and more like unfortunetly we will have to rely on Audio Products Australia to get the firmware or someone from the UK or Germany to get the firmware and post it online.

[laurie]

Spizz
Tried Audio Products they never heard of the problem truth be known I was not going to ring because I knew what they was going to say..urh
I hope gandley in the UK may help me out
cheers laurie

[Spizz]

Tried Audio Products they never heard of the problem

Quite amazing they should tell you that as I know of several owners whom have raised these problems with them as well as several potential buyers whom asked them about these same issues. Each was told that it was the 1st they had heard about the problem :mad:

[Kage]

Denon Jeff, is there going to be a fix on the DVD-2200 video levels?

[Rick Bertuzzi]

Just wanted to say:

Thank you Jeff,
Thank you Kris, and
Thank you to everyone else who contributed to this and any future firmware fix.

The slow menus were starting to drive me nuts! Okay, maybe not nuts but it was/is a little frustrating. The other fixes will be very welcome too :))

Rick.

[Dave Vaughn]

You all will be a happy to know that the menu's are MUCH faster now. When the macroblocking is fixed, then we will have a near perfect player!

Dave

[nighthacker]

Dave,

Did you go for the partial fix or the one without the macroblocking fix. I am still deciding which one to order.

Ron

[Dave Vaughn]

I have the partial fix.

Dave

PS The macroblocking is still there, but not quite as bad. One thing is though, after the firmware, readjust your brightness and contrast. They will be different (you will have to raise them).

[Rosano]

Dave..did you get discs or an email download?...What is your software version now?

[Dave Vaughn]

I received mine by email from Jeff earlier because of my relationship on another forum. My version is ESS 6334-4.

Dave

[Dave Vaughn]

Also,
If you opt for email download, be sure you have a CD burning software that you can opt for ISO9660 burning and not Joiliet (not sure on the spelling). All CD's burning defaut to the Joiliet, but with Nero (I use that), you can choose ISO9660 as the method.

Dave

[Rosano]

Great... I also requested an email update....

Holy Cow..I just did post # 300!!!!!!!!!!!!!!!!1

[Rosano]

Dave..I am not tooooo computer literate so I'm not sure exactly what you mean about burning a CD using ISO as opposed to Joliet!!!!!I will talk to my IT guys and see what we have here at work. Does that mean that anything other than ISO will not work?

[Dave Vaughn]

It has to be ISO....if you aren't sure, I would just order the CD's. You don't want to mess with firmware because if you make a mistake, your ROM is hosed and you have to send your unit in for service. Better to be safe than Sorry!

Dave

[Rosano]

Well I just checked with the IT boys and we can do either so I'm covered!
Thanks

[PedroV]

Dave,

Did you keep the other firmware registers (make day, DSP1/2,DRV,SYS) unchanged after the upgrade?
If not could you please post the complete firmware details?

I'm asking because someone on the forum with a late model had already ESS 6334-6 (before any upgrade).

Thanks.

[Dave Vaughn]

Here is the info:

ESS 6334-4
Make Day 107
Drive 030825
6542-1
6332
6333

(I don't remember what the last 3 were labeled as, but that is the order that I wrote them down.)

Dave

[PedroV]

Dave,

Thanks very much.

Last three must be:
System:6542-1
DSP1: 6332
DSP2: 6333

Mine are similar.
Apparently what changed was Make day and maybe ESS.

[ZiggyB]

Just got mine today, and am at home to try it out. Upgrade went very smoothly. No real noticable difference in macroblocking to my Panny, I'm afraid, but apparently Pannys seems to show this up the most. Haven't AVIA-ed yet, but no noticable brightness & contrast difference!

Cheers,
--Zig--

[j2jones]

Originally posted by PedroV
Dave,

Did you keep the other firmware registers (make day, DSP1/2,DRV,SYS) unchanged after the upgrade?
If not could you please post the complete firmware details?

I'm asking because someone on the forum with a late model had already ESS 6334-6 (before any upgrade).

Thanks.

Pedro,

In this post (http://www.avsforum.com/avs-vb/showthread.php?postid=3604613#post3604613) Denon Jeff said the ESS version without the partial fix was 6334-6. He didn't indicate what the ESS version with the partial fix would be.

[zoro]

what is latest firmware upgrade for 2200, jeff, any one?

[JimP]

Originally posted by ZiggyB
Just got mine today, and am at home to try it out. Upgrade went very smoothly. No real noticable difference in macroblocking to my Panny, I'm afraid, but apparently Pannys seems to show this up the most. Haven't AVIA-ed yet, but no noticable brightness & contrast difference!

Cheers,
--Zig--

Is you panny a plasma or a LCD rear projection/front projection??

[PedroV]

Jeff,
Denon Jeff said the ESS version without the partial fix was 6334-6. He didn't indicate what the ESS version with the partial fix would be.
You're right. Thanks for pointing that out.
So, the ESS version for the update without partial macro fix would be 6334-6. With partial macro fix (the one used by Dave I think?) it's ESS 6334-4.

[Catman1953]

Hi Jeff...I'm picking up a new 2900 this evening, how will I know if I need the upgrade or not?

Thanks....david

[ZiggyB]

JimP,
It's a plasma, the TH50PX20U/P.
Cheers,
Zig.

[AVfile]

Originally posted by Catman1953
Hi Jeff...I'm picking up a new 2900 this evening, how will I know if I need the upgrade or not?

Chances are it will not have the latest "S" version.

With the unit turned OFF (not stand-by), hold down Play and Open/Close buttons on front panel and engage power switch. Release buttons when front panel display says something. Then press Menu on remote to cycle display readout. Check BE version number. If last letter is before S then you don't have the latest.

[DenonJeff]

Folks,

IMPORTANT!

Units with serial numbers starting with 4xxxxxxxxx, users should check the ESS version before uploading, or even requesting any firmware.

The currect ESS version is 6334-6, which includes all fixes EXCEPT Macroblocking - this version will show on units updated with the no macro firmware that is available.

The partial macro fix I offered will show ESS6334-4 - it will overwrite new units with 6334-6.

Also, I am not emailing the partial firmware as it contains 2 files with same name and would be 2 confusing, so I am only FedExing this version.

Regards,

[1SalesPro]

Jeff,

Does the xxxx-4 firmware contain any/all fixes that are provided on the current xxxx-6 firmware for us early adopters? It sounds as if so, in exception to the xxxx-4 version contains a partial MB fix as where as the xxxx-6 does not.

Regards,
Luke

[egnblack]

Thank you DenonJeff for sending me the new firmware updates. Everything went smoothly and the 5900 is working beautifully. Again, thanks.

[Lyle_JP]

If you opt for email download, be sure you have a CD burning software that you can opt for ISO9660 burning and not Joiliet (not sure on the spelling). All CD's burning defaut to the Joiliet, but with Nero (I use that), you can choose ISO9660 as the method.

That doesn't make a whole lotta sense. All Joliet discs are also ISO (level I or II). Joliet is just a secondary "descriptive" file directory that can be burned on to an ISO disc for Windows machines to read.

-Lyle J.P.

[Dave Vaughn]

Lyle,
You may be correct, but I didn't take any chances and disabled the Joliet just to be safe!

Dave

[Jason Yeo]

Hi Jeff ,
I called up SINGAPORE Denon Service center yesterday to check for the new firmware . However , it is a shame that they know nothing about these problems . The answer I get from them is that if all A11 players react the same way , this is normal . Regarding the navigation speed , he said it is normal to have 5sec searching since this is a universal player with so much function so need time to search , what an excuse ! I wander if there is any firmware upgrade for A11(Asia version-all code)?
Please help poor all A11(Asia model) owners , thanks .
Thanking you in advance..................

[JackG]

Jeff,
Thank you for your quick Fed-Ex. I did the procedure as you had it in your up-dated instructions. My new reading is ESS 6334-4 as you indicated it should read.My "Make Day" changed from 924 to 107. Here is my question: did everything work as it was supposed to? My player went to "stop" for 45 seconds or so with the first disc as you described but the front panel never read "writing" or "done". The tray did open,however, and I completed the process with the second disc. The second disc went exactly as you described it would and all the front panel readings were there. So-did it work? Kind of scary! Thanks .
Jack Garrison

[mat]

Hi Jeff,

I have the same situation with Jason Yeo, i am in Jakarta.
I own the A11 ( asia Version).
Please help us .
Thanks,

[TaCtIkZ]

Hey all... I just wanted to introduce myself... this is my first post.. not quite what I was intending it to be... but I'm in need of some help. First off DenonJeff, and Kris... I've been following the 5900 saga since it first started... many a nights at work went by rather quickly thanks to you guys :) Because of Kris' efforts in keeping everyone informed and updated on the 5900 I emptied my bank account and purchased one to upgrade my Panny RP-91. I have no regrets about my purchase at all, and even though most of my friends think that I'm insane to spend so much a DVD Player, I am extatic with my purchase, and they very quickly agree with my purchase after watching or listening to anything that comes out of that beautiful machine. I would like to get this firmware fix to update my player... but here is my dilemma. I don't have a fax machine here, nor can I make long distance calls from my home, and to add insult to injury, my printer decided that it would not print the black and white request form.... because the Colour Ink just ran out?! I was hoping someone could send me the ISO of the firmware fix via MSN, or email it directly to me.

Regards,

Mike Vincent

[merc]

Does this fix for the 5900 and 2900 also work on the 3800 to fix the Y/C Delay? Or, is that another disc altogether?

Thanks!

[wb2fcr]

Originally posted by Catman1953
Hi Jeff...I'm picking up a new 2900 this evening, how will I know if I need the upgrade or not?

David

I just picked up a 2900S on Saturday. Here's my firmaware:

DRV 030827
B/E 6237S
PANEL 6236K

I sent a PM to Jeff and he said this is the lastest.

As AVFile posted, to check your firmware:
With the unit turned OFF (not stand-by), hold down Play and Open/Close buttons on front panel and engage power switch. Release buttons when front panel display says something. Then press Menu on remote to cycle display readout. Check BE version number. If last letter is before S then you don't have the latest.


Dave C.
WB2FCR

[Milt99]

JackG,
you will only see the "writing" and "done" messages if your 5900 is connected to a display via s-video.
The front panel on the player does not display the progress messages.

[Vtb2]

DenonJeff, could you check your PM for a ? regarding another player.
thanks

[merc]

DenonJeff, could you check your PM for a ? regarding another player.Meee tooo, please.

[AVfile]

Originally posted by merc
Does this fix for the 5900 and 2900 also work on the 3800 to fix the Y/C Delay? Or, is that another disc altogether?

Neither, that's a hardware fix!

[phansson]

This is why I enjoy the Denon products so much. Jeff is a top notch guy that does what he says. I requested the update on Tuesday and received mine yesterday. I have installed it but haven't had time to see the changes yet.

Thanks to Kris at secrets and to Jeff at Denon. They both do an incredible job.

[merc]

Neither, that's a hardware fix!Thanks for the info on the 3800.
Oh poo.
Is this fix needed on every 3800 which was made, or did Denon implement the fix on some units they sold? If the fix occurred while they were still making this player, what serial numbers have the fix?

[JackG]

Milt99,
Thanks for the reply. According to the instructions Jeff sent out in his revised version, the progress messages do appear on the front panel. My concern was that the first disc did not show those messages but that the second disc messages did appear on the front panel. It is not necessary to rely on OSD to follow the firmware process. I am hoping that the discrepancy is a minor glitch and that my 5900 has all of the current upgrades. Anyone else have any insights on this?

[JimP]

Originally posted by merc
Thanks for the info on the 3800.
Oh poo.
Is this fix needed on every 3800 which was made, or did Denon implement the fix on some units they sold? If the fix occurred while they were still making this player, what serial numbers have the fix?

Merc,
Have you tried the Y/C delay test on Avia to see if your 3800 even has this problem??

[merc]

Have you tried the Y/C delay test on Avia to see if your 3800 even has this problem??Jim,
I haven't bought the 3800 yet. Before I do, I want to make sure that if it has the YC delay problem, I can get it fixed for free or for not too much money.

I PM'd DenonJeff last night and I am hoping he can get back to me with some info on my situation before someone else buys this unit?

[st_nick]

Are there plans to release a full Macroblocking fix or will that have to wait for the successor player to the 5900? I'm still considering purchasing one and knowing that something is in the works would tip me towards definite.

[egnblack]

JackG, I encountered the same thing as you. After putting the first disc in, I never saw "writing" on the front panel. After the disc ejected I thought that nothing was updated so I turned the 5900 off, waited a few seconds, and turned it back on. I then reinserted the first disc and it showed that it was "writing" . When that disc ejected , I continued with the rest of the software updates (disc 2). Everything seems to be working properly. In fact the picture and sound seem better than before, probably my imagination. Good luck with yours. Just check your unit to see if it was updated, mine showed that it was.

[nhparrot]

Originally posted by DenonJeff
Forum Members and Guests,

I am pleased to announce we have firmware for a few of our models to correct, and/or enhance the performance of our product. THESE UPDATES FOR NORTH AMERICA USERS OF THESE MODELS!

DVD-2900 and DVD-2200:

Fix for the 'Alien - Directors Cut' dts stuttering, freezing during playback.

DVD-5900:

Fixes Menu Navigation speed, DVI resetting with certain displays and muting on some DVD-Audio 'live recording' titles.

We are still working on a complete fix for the 'Macro-blocking' issue. The partial fix is available as separate firmware.

To obtain firmware for your particular unit, download the attached Request Form, complete and fax back. Be sure your information is CLEAR and ACCURATE. DVD-5900 users will notice you have 2 choices of firmware, the only difference being the inclusion/exclusion of the partial Macro fix.

We will have a place on our site soon to access any and all firmware for all of our products.;)

Regards,

Jeff,
Got my 2900 update yesterday.
Thanks
~Glenn

[JackG]

Egnblack, what did you see/read that confirmed that the up- dates had been completed? I do have a new ess number ESS 6334-4 . Is that all you got after the up- date? I don't know if I need to repeat the procedure or not. Thanks!
JackG

[yowzer]

DenonJeff
Just received my update disks... Thank you
I received my 5900 this past Wednesday and it has ESS 6334-6 already installed, I don't know whether to update or not. Today my DWIN TV3+ arrived and I just finished installing it.... Thanks Jason...... After I get some time on the bulb I'll run DVE and check for the macro-blocking issue. Thanks for all you have done Jeff and Kris. Well time to drool and play. Later...

[Kris Deering]

People, just do what the fax says. Stick the disc in and when it is done it will eject itself. There won't be any fancy lights or announcer saying "CONGRATULATIONS, YOU'RE UPDATED!!!".

Someone isn't sure about something and then everyone gets in panic mode. Just do what the procedure says and don't worry so much.

[jjtoma]

Hello

Kris Deering or anyone with a Panasonic 50 plasma.

Have you been able to check the latest firmware concerning

macro-blocking issues.

Thank you

Jim

:)

[traveler]

What a great thread! The way you Denon guys take care of your customers is amazing. I am now convinced that the 5900 is the DVD player for me. Can some of you folks PM me and let me know where you got yours and what price range it sold for?:cool:

[brusteraider]

Jeff,

I have not done the DVI UPGRADE yet do I need to do this first before I do this new upgrade.

Thanks Bruce

[egnblack]

JackG, after doing the updates my 5900 read the following:
ESS 6334-4
Make Day 107
Drive 030825
6542-1
6332
6333

[TaCtIkZ]

Since my previous post seemed to go unnoticed... I'd like to reask the question if anyone would be kind enough to send me the lastest firmware ISO?


regards,

Mike

[Kris Deering]

Originally posted by jjtoma
Hello

Kris Deering or anyone with a Panasonic 50 plasma.

Have you been able to check the latest firmware concerning

macro-blocking issues.

Thank you

Jim

:)

Hey Jim

I was able to install the firmware on a 50" Panny plasma right before I went on this trip and it looked fine. But I wasn't able to try and normal test material as it was last minute. But I will say I didn't see any of the severe artifacts I saw on a different 50" plasma. I am hoping to try it out on that plasma with that specific player as soon as I get back.

[Lyle_JP]

Jeff,

HELP!! I followed the directions on the disc to a tee, but it didn't work (at least, not partially). I got the discs via FedEx today. I inserted the "Macroblocking/Navigation Speed" disc in, and the procedure went exactly as described here. But when I powered down, powered back up, and put the "DVI Reset/DVD-Audio Mute Fix" disc in, nothing happened. I ejected it, powered down, powered back up again, re-inserted it. Still nothing. The player ignores it.

I have not done the DVI UPGRADE yet do I need to do this first before I do this new upgrade.
Uh-oh. What is this? Is this why I don't see a DVI menu when I use the mode button on the front panel? Have I messed my player up by applying the Macroblock fix before doing this DVI upgrade? Can the DVI upgrade be done the same way (a CD in the mail) or do I have to take the player in to Magnolia Hi Fi?

Thanks in advance,
-Lyle J.P.

[jjtoma]

Kris

Thanks for quick reply, I will wait for you to return.

Using a Denon 2200 for now.

Will you try the DVI.

Jim

[Q of BanditZ]

Originally posted by traveler
What a great thread! The way you Denon guys take care of your customers is amazing. I am now convinced that the 5900 is the DVD player for me. Can some of you folks PM me and let me know where you got yours and what price range it sold for?:cool:

It's a little pricey, but reading this thread makes me consider it.

Certainly this level of customer support gets me real quick.

BTW, how long has the 5900 been out?

I'd also second this man's request above? :D

[Kris Deering]

I was testing using DVI.

The 5900 has been out since the latter part of last year.

[Q of BanditZ]

So, does that mean something newer is about to come out from Denon, or is that set for a while? Seems like, beyond firmware, you'd be set for years with something like that.

[JackG]

Originally posted by Kris Deering
People, just do what the fax says. Stick the disc in and when it is done it will eject itself. There won't be any fancy lights or announcer saying "CONGRATULATIONS, YOU'RE UPDATED!!!".

Someone isn't sure about something and then everyone gets in panic mode. Just do what the procedure says and don't worry so much.

Kris,you have done as much to make this forum a success as any one I have ever"met". I respect your opinions a great deal. But please don't insult my intelligence. If you read Jeff's initial e-mail and the instructions which were an attachment, you should know that he was very specific about " the procedure". Yes, there are "fancy lights". The fluorescent dot matrix front does light up and, according to Jeff, does communicate when the 5900 has indeed been updated. It flashes "Stop, "Writing ' and"Done". Remember your admonition to do what the procedure says? My unpaniced concern had to do with the confusion of what to conclude when "the procedure" does not do what it"says" it will do. My first disc read only "Stop" and then was ejected. The second disc did exactly as indicated it would. How about helping out here and give us some insight as to possible difficulties and options as you are thankfully noted for on other issues in this forum?

[YvesC]

Originally posted by Q of BanditZ
So, does that mean something newer is about to come out from Denon, or is that set for a while? Seems like, beyond firmware, you'd be set for years with something like that.

As a matter of fact, there is a 5910 in the pipeline (not sure about the date: end of summer or end of the year)
There are also rumours about the 3910 for July.

[Q of BanditZ]

What's the 9000 I see advertised? It costs almost $2200 (?!) MSRP?

[merc]

There are also rumours about the 3910 for July.Weren't there some rumors about the 3900 too?

[metallicafreak]

the 3900 became the 5900

[htsource]

Is there anyone willing to send me the ISO files and instructions? I just faxed the request form but given it's Saturday, I don't know how long it would take to get the files. I chose email download option.

I can provide the serial number just in case anyone concerns I don't have the player.

P.S. Is this firmware update available to Canadian as well, I'm from Canada and according to Denon web site, I need to call in.

Thanks,

Simon

[91Steve91]

Jeff,

What about the Denon DVD player users in Asia? Upgrades to the A-11?

We still get the same old "Don't know" or "There's no problems" answers from the local service center. I am still waiting for a fix to the MacroVision problem on the 2800mk II for more than 6 months. You won't believe the amount of begging emails and letters i've sent to get my Denon kit fixed. But it's still not fixed!

I want the A-11, but really scared to buy it because of the local support.

Can you ask the Denon organisation to do something about it and give us the support you give to your North American customers?

Thanks

[YvesC]

Originally posted by merc
Weren't there some rumors about the 3900 too?

Originally posted by metallicafreak
the 3900 became the 5900

Initially there wasn't supposed to be a replacement of the DVD-3800 so there was only the 2900 and the 5900.

Recently though, there were rumours that Denon would soon introduce a player situated between the 2900 and 5900, the so called 3900.

The last thing I read was that the actual reference would be 3910 (release date July?), my guess is that the "10" indicates that it will be part of a new line up of players, just like the 5910 will be.
If I remember well, there was a post on AVS (I even think it was of Kris D) indicating that there would also be a new player replacing both the 2200 and the 2900 (don't forget that the latter will be out for almost a year now!)

Anyway, I for sure am desperately waiting for the full specs and release dates of all these new models :) :) :)
If anybody has some more information (DenonJeff :confused: ), don't hesitate to post them!!!

[nighthacker]

I just upgraded to the 6334-6 version which does not have the partial macro-blocking fix and everything went smooth. However, I thought I would have access to the DVI mode and it seems to be missing. I don't have a DVI set so I never upgraded before but I thought it would be included in this upgrade. Does anyone know if this is correct or do I need the separate DVI upgrade as well.

Ron

[Q of BanditZ]

They're awesome, but I'm sure I'll cringe when I see what they cost. LOL. ;)

[lostchild]

wow, I leave the forum for a few days and when I come back, firmware released! great! thank you Jeff.
one question: this firmware is for the 5900 (US model) only, I imagine.
Is there an A11 version? if so, is it something you can ship, otherwise who can I ask?

another question: I bought my player (A11, but this question probably applies to the 5900 too) multiregion. applying the firmware (if/when its released), the player should stay multiregion, right?

thanks for your help.

[Kris Deering]

If you apply the firmware that Jeff is giving to people here, your player will no longer be region free. The US version is not region free, so the firmware will keep that the case.

Hopefully Denon Europe will release a firmware for the A11 that will keep your player the way it is.

[metallicafreak]

Initially there wasn't supposed to be a replacement of the DVD-[B]3800 so there was only the 2900 and the 5900.

not true dude. befor the 2900 was release my sources told me about the 3900. As time whent on, it changed names one time befor finally changing to the 5900. The 3900 was supposed to SRP@ 1200 but when it took on such life as to include DVI and scaling it became the 5900.
FREAK!

[YvesC]

not true dude. befor the 2900 was release my sources told me about the 3900. As time whent on, it changed names one time befor finally changing to the 5900. The 3900 was supposed to SRP@ 1200 but when it took on such life as to include DVI and scaling it became the 5900.
FREAK! [/B]

Well, I don't have any pre-production information like you seem to have, but the fact remains that at present there is NO Denon player on the market to fill the 1000$ gap between the 2900 and the 5900

I was just pointing out that this might change if Denon is indeed releasing a DVD-3910 with a MSRP of $1300

Hopefully your sources can elaborate on this one and you can share some more information with us ;)

[eman]

The "newest" software Jeff is providing for the 2900 does NOT affect region-free-ness. That appears to be in the PANEL software. Update discussed here is DRIVER & B/E only.

[Kris Deering]

There will be a player to fill that gap later this year.

[Milt99]

Jeff,
Hope you are still monitoring this thread.
I faxed the firmware request sheet in last week but have yet to receive it.
Are sending them in batches?
Anyone else here get their's lately?
Thanx.

Doug

[zoro]

Jeff I sent u pm, re 2200, can u pls check..thnx

[Catman1953]

Milt I faxed him mine as well last week and got it yesterday. I just bought my 2900 last Thursday and it had a manufacturer's date of February 2004.

I check the firmware, thinking that I had the latest version and mine read:

DRV 030827
B/E 6237U
Panel 6236K

After I updated my firmware my B/E changed to 6237V and everything else was the same.

[Rod#S]

I have also received my firmware update, I faxed the form to Jeff on Friday and the CD's arrived on Monday, I was very impressed and pleased with the fast turn around considering I live in Canada. Thanks very much Jeff.

I do have a question I was hoping people could weigh in on. The update seemed to go off without a hitch, my player now reads:
ESS 6334-4
Make Day 107
Drive 030825
6542-1
6332
6333

My concern is, is it possible that the update didn't take affect either in part or in total even though the player displays the correctly updated info? The reason I ask is the menu navigation speed is still very slow. If it did increase at all it was by such a small amount it is not really noticeable. I also have the 2200 on hand and hooked up to my system and the menu speed on that machine is definitely what I would describe as fast and what I expected the 5900 to be like after the update.

If people don't think the update was completely successful can I pop the firmware CD's in again without risking damage to the player? I did have my composite video connected while performing the update and what I saw on the tv screen (while the text 'writing' was on the player itself) was a constant shift between 'write' and 'erase' and then finally 'done' and then the disk was ejected just as the instructions stated.

On another note, I think the macroblocking issue is somewhat less noticeable on my tv. The update didn't seem to affect the brightness level, contrast level etc. as reported by some others earlier in the thread.

Thanks,

Rod

[egnblack]

I also noticed the slow menu speed after the updates. It does not concern me though. What I did notice was no more layer change hesitation. That was my main concern and it seems to be corrected.

[Dave Vaughn]

The menu speed should be noticably faster.

Dave

[drago1919]

How long is the turnaround time from fax to email? I faxed the form over this morning - how long should I wait before..??

[O'Doush]

Email ? I got the CDs FedEx in about 2 days. Did the upgrade with the partial macroblocking fix and it went smooth as a baby's bottom. The great news is that the patch also fixed the image cropping btwn the Denon 5900 and the HS20 - WooHoo !

The menu navigation is a little better but it ain't no Schumacher in a red Ferrari, thats for sure.

The sad news is that the HS20 has got to go back to Laredo, TX to fix the misconvergence and other issues. Bummed.

Thanks for DenonJeff for the thread, news and expedited shipment and K.Deering for the news, update and pursuing the issue with Denon. Love the 5900 now !

Cheers all,
alby

[Halfrican]

Originally posted by Dave Vaughn
The menu speed should be noticably faster.

Dave

I have run the firmware patch (w/partial macro fix) and also found that the menu speed didn't seem increase much, and DEFINITELY is slower than the DVD3800 I used to have.

Is it possible that the "partial fix" somehow over-writes part of what was fixed in the "navigation fix"?

Anyone opt for the firmware without the "macro-fix" experience a significant increase in menu navigation speed?

Half

[merc]

Is it possible that the "partial fix" somehow over-writes part of what was fixed in the "navigation fix"?Maybe, there is only so much room for the firmware and Denon had to make some hard choices?

[dpippel]

I've applied both the Navigation Speed and the Partial Macroblocking fixes and didn't notice much, if any, increase in menu speed. It's still slower than a dog, and like you Half I still find menu navigation on the 5900 *noticably* slower than the 3800.

ON ANOTHER NOTE:

My 5900 *died* this morning and I am NOT a happy camper. It won't read discs of any kind - Redbook CD, DVD-A, SACD, DVD. When I load something the player displays "Loading", makes almost NO sound at all, then displays "0h00m00s" after approximately 5 seconds. Normally I can hear the laser powering up when a disc is loaded, so I think it's either that or the drive motor (or both) that has failed. I've hard powered off and back on, unplugged the unit for an hour and restarted, performed a factory default reset - NOTHING. It was working fine yesterday afternoon. This very expensive, high-end DVD player is D-E-D dead after only 6 months of use. Lovely! Kudos to Crutchfield though - I'm shipping it back to them today and they're sending me a new replacement unit as soon as they receive it. Service like that is one reason they charge MSRP most of the time.

The only reason I posted this information here is that I applied the two new firmware updates from Jeff Talmadge less than a week ago. I doubt that this has anything at all to do with the death of my 5900 but I'm throwing it out there just in case. It's probably just a coincedence but you never know.

[FLingier]

This update for the DVD-A11 is expected to be available in Europe in May.

Filip

[PedroV]

Thanks Filip. Good to know.
Better late than never although I think it's taking way to long.
Let's hope they'll have a modded region free version available by then.

[randman]

Are there any plans on a future firmware upgrade that will allow the Denon to have aspect ratio control when the DVI output is used with its 480p or 720p resolutions? If so, any planned dates? BTW, if Denon does plan on providing this capability, it would be nice if the aspect ratio can be changed via remote control.

Thanks.

[Kris Deering]

I have put in a request for the aspect ratio control, but I don't see it as likely. It will probably be on the next player though.

As for the remote, even if they offer aspect ratio control, I don't see that happening. Besides, don't you change it using the remote navigating the menu anyways?!? ;)

[drmurray]

Thanks to Denon Jeff, Kris, and everyone else participating in the 5900 discussions.

I have pm'ed Jeff twice and not received a response on this question, so I thought I would ask here. I can't tell if I need to new firmware. Here are my settings:

Mfg month= Feb 04
ESS: 6334-6
Makeday= 210
DRV= 0308025
DSP 1 = 6632
DSP2= 6333

It appears the ESS is the latest, but I don't know the significance of the Makeday value.

All help appreciated.

Murray

[phovenier]

Murry,

This is the same as mine and according to Jeff I have the most current firmware. I have an issue with my 5900 and my IF 7200 via DVI. I was hoping the new firmware would resolve my issue, but Jeff confirmed I had the most up-to-date firmware.

Pete

[Patch]

I saw this question in the Denon 5900 base management thread but since I have the same question, I thought that I might ask it here.

If I am using two channel analog out for SACD with the 5900, if I choose source direct and disable base management, at least within the 5900 before providing an analog output would the signal remain DSD or even with source direct chosen and base management disabled would the digital processing involve a conversion to PCM?

It would seem that with source direct chosen and base management off there would be no reason to convert to PCM. That said, even though Meridian for example does not offer an SACD solution if we were talking about a Meridian device, there would definitely be a PCM conversion regardless of the fact that base management had been disabled.

[JazzGuyy]

Am I safe in assuming that getting the firmware updates out is backed up? I faxed over my request form for the non-macroblocking fix to be emailed to me three days ago and have not heard a response. Does anyone have an idea how long the turnaround is? I know initially someone said 48-hour turnaround but that doesn't seem to be the case now. Sorry if my impatience is showing! :)

[keenan]

Originally posted by JazzGuyy
Am I safe in assuming that getting the firmware updates out is backed up? I faxed over my request form for the non-macroblocking fix to be emailed to me three days ago and have not heard a response. Does anyone have an idea how long the turnaround is? I know initially someone said 48-hour turnaround but that doesn't seem to be the case now. Sorry if my impatience is showing! :)

I was curious about this myself. Faxed about a week ago. Was getting ready to fax again....

Jim

[kevinca1]

Jazz and keenan jeff at denon who has access to the email firmware is out of town and if you call the nj phone and ask them they will be able to fed ex it to you unless you want to wait tell jeff gets back i thin kthey said the 25th he would be back.

[Steve Ruddy]

if you call the nj phone and ask them they will be able to fed ex it to you

What is the nj phone and more importantly what's the number?

[kevinca1]

nj = New Jersey (973)396-0810

[Lyle_JP]

Well, I got all of my updates applied to my Denon finally, including the recent macroblocking/nav speed fix and DVI/DVD-Auido fix.

In regards to navigation speed, sorry Denon, back to the drawing board on this one. It's still dog slow. I was trying to view all the text based supplements on the Criterion Rebbecca DVD last night, but the delay between each page was between 4 and 5 seconds. Truly awful. I eventually gave up and watched all on my bedroom system, where my 1st Generation workhorse, the Sony DVPS-3000, continues to be the only trouble-free DVD player I ever bought.

-Lyle J.P.

[zoro]

DVPS 3000 was a heck of a player..imho too

[Kris Deering]

Originally posted by Patch
I saw this question in the Denon 5900 base management thread but since I have the same question, I thought that I might ask it here.

If I am using two channel analog out for SACD with the 5900, if I choose source direct and disable base management, at least within the 5900 before providing an analog output would the signal remain DSD or even with source direct chosen and base management disabled would the digital processing involve a conversion to PCM?

It would seem that with source direct chosen and base management off there would be no reason to convert to PCM. That said, even though Meridian for example does not offer an SACD solution if we were talking about a Meridian device, there would definitely be a PCM conversion regardless of the fact that base management had been disabled.

If you turn on "Source Direct" on the 5900 there is no need to worry about bass management as it is totally defeated. This also makes the DSD signal stay completely in the DSD domain until D to A conversion.


I haven't had the chance to play with the new firmware as you guys have gotten it. I received mine in stages as it was done. I noticed that the last firmware that Denon sent me undid the menu speedup of the firmware they sent before. I just didn't know if that carried on to the firmware they are releasing now. I will talk with Jeff about it when I can. Trust me that they have this fixed as my player has it, unfortunately it didn't carry over with the newest firmware that fixed some other issues unfortunately. Shouldn't be tough to put out another fix with it though.

[Furious]

6334-6 and 6334-4 are still slow on the menus, so it's definitely looking like something was missed along the way. I can't imagine it having been slower than what it is in these 2 versions.

[Dave Vaughn]

You are right. There was a previous firmware test version that sped up the menu's, but when Denon made these newest firmwares, it did slow the menu's down again. They will have 1 more fix though that should fix the macroblocking and the slow menu's.

Dave

[dpippel]

Shouldn't be tough to put out another fix with it though.It shouldn't have been tough to get it right the first time. Now they have to do another firmware release to correct the slow menu navigation problem in the firmware release that they put out to correct the slow menu navigation speed problem. Is anyone home over at Denon's software engineering group? They need a good project manager.

The longer this drags on the more convinced I am that this player should never have been released into the marketplace in its current state. I didn't realize that when I purchased my 5900 I was actually paying Denon over $1500 to be a beta tester for one of their products. I give them credit for trying to resolve the issues, but their QC and firmware distribution practices are the pits.

Grumble...

[kevinca1]

The 5900 is the best player out still. the only real problem that it has and not everyone sees it is micro blocking the rest are personal peeves, do any of you watch the movie or do you play with the menu all the time? There are NO plyaer out there even at 10 of 20k that are perfect and there probally never will be.

[Tom Grooms]

Spoken like a true Denon "fan boy". Believe it or not kevinca1, there are quite a few excellent players available despite what Secrets leads you to believe.

btw, I would call a broken IEEE 1394 port a real problem as well

[dpippel]

I'm not saying the 5900 isn't an awesome player, because I think it is. What I AM saying is that with all of the bugs and problems that have surfaced over the past 6 months it is NOT, in my opnion, a production unit. This player needed another few months of testing and QC before it went out the door to dealers. For whatever reason, probably a rigid product development cycle time, that didn't happen and we consumers are paying the price. I stand by my statements that in my experience, Denon's Quality Control, software engineering practices, and customer service network are below average. If they weren't the 5900 would have hit the street with few, if any, of the issues the company is now scrambling to correct with firmware updates.

Someone needs to send a plaque to Denon that states "If you can't find the time to do it right, how can you possibly find the time to do it over?"

[Q of BanditZ]

Just because it costs $2000 (??!!) doesn't make it the best player by a longshot.

This thread stands as testament to that. I can't imagine why in world a DVD player should cost even near that...

Maybe someone could educate me, because I just don't get it. Even $1000 is pretty hefty, let alone $2000.

[Dave Vaughn]

Q....it isn't a $2000 DVD player. It is also a universal player that has excellent audio properties.

Dave

[TaCtIkZ]

Originally posted by dpippel
I'm not saying the 5900 isn't an awesome player, because I think it is. What I AM saying is that with all of the bugs and problems that have surfaced over the past 6 months it is NOT, in my opnion, a production unit. This player needed another few months of testing and QC before it went out the door to dealers. For whatever reason, probably a rigid product development cycle time, that didn't happen and we consumers are paying the price. I stand by my statements that in my experience, Denon's Quality Control, software engineering practices, and customer service network are below average. If they weren't the 5900 would have hit the street with few, if any, of the issues the company is now scrambling to correct with firmware updates.

Someone needs to send a plaque to Denon that states "If you can't find the time to do it right, how can you possibly find the time to do it over?"

I don't hear you saying anything about Microsoft.... They are a million times worse than Denon. Try calling Microcrap and asking them to fix an issue that has been discovered post-production that only affects 5-10% of the clientbase.

[Lyle_JP]

The difference is that Microsoft is largely a monopoly; people shell out the bucks for Microsoft products because they have to. And Linux fanboys, please pipe down. Try talking the board of directors of a local bank or hospital to switch all the computers to linux; they'll laugh you out of the room.

Denon, on the other hand, is part of a very competitive market, that includes Pioneer, Onkyo, harmon kardon, Yamaha, etc., and even has Samsung and Philips now breaking into the high-end big leagues (I would mention Panasonic, except that they seem to have abandoned the high end market after discontinuing the RP-91).

Releasing a product and charging a massive premium for it, only to have it plagued with all sorts of inconveniences that even $200 players don't have does not do anything good for the product name. And often in this business, the customer's perception of the company name is everything (how else to explain the success of Bose?).

-Lyle J.P.

[kevinca1]

call me a fan boy all you want. Tac i totally agree about microsoft have said it many times and it also why i hope wm9 fails you think there are problems with dvd players now or with disk let micro$oft get into it and see who says who is the worst, The reason it cost is like dave said its universal, to get a good dvd player a good dvd audio player and sacd you would probally spend more or very close to what the 5900 cost, and then you have another problem of not enough inputs on the reciever.

[dpippel]

I don't hear you saying anything about Microsoft....
Er, maybe that's because this thread has NOTHING to do with Microsoft? :rolleyes:

Please, lets try to stay on topic...

[Q of BanditZ]

Originally posted by Dave Vaughn
Q....it isn't a $2000 DVD player. It is also a universal player that has excellent audio properties.

Dave

True enough, and I'm not trying to heckle, as I think Denon is a hell of a good company. $2000 just seems a little...steep. <shrugs>

But then again, I am probably not as well versed on some things as some of you are.

And yes, Microsoft having command in yet another industry gives me nightmares. Don't let them have HD-DVD to command as well. Whatever we can do as consumers, we need to do.

Kevinca and Tac are right. It gives me nightmares just thinking about it...

[Spizz]

So the Menu navigation is still slow :( Sigh

If they weren't the 5900 would have hit the street with few, if any, of the issues the company is now scrambling to correct with firmware updates.

I wouldn't call 6 months and counting for a menu speed fix and 5 months and counting for a proper macroblocking fix scrambling.

So the firmware only fixes partial macroblocking (that is if you get that version) and keeps the DVI active.

Here's hoping the DVD-5910 in September is Macroblocking free, menu speed fast, and free of any other bugs.

[kevinca1]

Menu speed is not a bug. its a peeve that people have so calling it a bug is wrong. Not all people see the macro blocking. so i see one potental so called bug macroblocking. yet everyone keeps saying it has many. the dvi not staying on is a peeve also which i cant understand you have to put the disk in why cant you turn it on then?

[O'Doush]

image cropping is a peeve too ? I don't think so son !

[Spizz]

kevinca1- The DVI staying on is more a problem for people whom have projectors. The menu speed I would consider a bug as it was not up to the same standard as their own A1 and 2900 IMO. It was addressed in beta firmware with Kris but didn't make it into the recent firmware release.

[kevinca1]

how is it a problem??? do you or dont you have to put a dvd into the player????

[Kris Deering]

The longer this drags on the more convinced I am that this player should never have been released into the marketplace in its current state.

I am sure a lot of people feel this way. But a lot of that has to do with the fact that Denon has been working on it this long. How many other companies would have shrugged their shoulders and said oh well and just addressed it in the next line if at all.

Spoken like a true Denon "fan boy". Believe it or not kevinca1, there are quite a few excellent players available despite what Secrets leads you to believe.

I guess you could call me a Denon "fanboy" just like you could have once called me a Panasonic "fanboy" or a Camelot "fanboy". Really I am just a fanboy of good DVD players, and right now Denon is making them. I would love a list of these "excellent" DVD players because lately it seems everyone has a stumbling block. There are a lot of players that are excellent in certain areas, but I would love to see one that offers near the performance and features of the 5900. The only ones close are the DVD-2900 and DV-59AVi, both of which have CUE problems and the 59 has Y/C delay problems. The tests at Secrets just point out the facts, no snake oil here, anyone that says otherwise is deluding themselves in my opinion. But I may be a bit bias:D

The only true issue with the 5900 is the macroblocking in my opinion and it is the reason that there isn't a "Secrets Recommended" stamp on the benchmark result. I have every confidence that the Denon engineers working with Faroudja will resolve the issue. The menu speed issue is a bit of a disappointment given their previous players, but I have firmware that resolves it and I am sure the next firmware will do the same after I talk with them. I don't think it affects the overall capabilities of this player though. The image cropping is barely an issue as well as I have been able to get a 0% overscan with this player despite the 5 pixels cut on the right side. If you are seeing more then that it is a timing issue with your PJ.

It is easy to criticize Denon on this but I still find it amusing how there isn't huge flame threads on Pioneer or Toshiba or Sony, who continue to make players that have bugs year after year after year. How many model years does it take before you stop putting out players with obvious chroma problems?? Say what you want about Pioneer's recent efforts, the only reason they are better is because Denon got on Mitsubishi to resolve their issues with the MPEG decoder and Pioneer reaped the rewards. Why didn't they do this themselves???

Samsung has issues with DVI black levels and has the EXACT SAME MACROBLOCKING PROBLEM, but I never saw people going on and on bashing Samsung about the macroblocking issue????

Don't even get me started about Sony. Video wise I was impressed this year that they resolved the chroma issues, but I wish they would work on their de-interlacing more. And DSD! Why make a whole new audio codec and not make the proper DSP engines to support it!!! Instead they pawn it off with little to no bass management, no time alignment, and no flexibility. Then the consumers make it out like it is the player manufacturer's fault, yeah right.

I am longing for the day when the perfect DVD player comes out. But I wouldn't hold your breathe. I applaud the companies that truly are striving to give me the performance I am paying for. If you truly care about high end video, you would let those who continue to pawn off faulty products to you year after year know that you are NOT satisfied instead of lining up like cattle for the next model that "might" clear up the problem.

[kevinca1]

AMEN Kris. you said it better then i ever could, from another fanboy. LOL

[zoro]

My apologies..Kris, I think, SAMSUNG is on the BOTTOM of the FOOD CHAIN and DENON 5900 is on the TOP!
Price $259 vs $2000..in this case imho, criticism for DENON is GENUINE!

People u have spent $2K, they didnt buy to get SAMSUNG problems!

[kevinca1]

ZORO why do you continue to say denon bashing is genuine when if i wanted i could bash phillips over and over again and you have touted how great they are. Any player can have problems and thay all do so saying denon is the only one is wrong, You also can not compare the samsung to denon they do not so the same things,

[umr]

Kris,

Where do you think the Denon 3800 stacks up when it has all the patches installed?

[zoro]

I dont mind if u BASH PHILIPS!! I did not make it!! It has problems, but PHILIPS is not an AUDIO/VIDEOPHILE company! I would be even amazed if they could be consistent with their PQ!? but if PHILIPS 963SA will cost 2k with 72 score at Secret...then GOD HELPS PHILIPS!

Pls dont take it personal, but when u spend $2000, and u inherit problems it hurts! I think?

[kevinca1]

no it dont hurt due to i dont see the macroblocking nor does the speed bother me and the dvi stays on before firmware.all i know it gives a great picture great sound and is built like a tank. theres more things to worry about then taking a few seconds for the menu. i had the 2900 and i think the 5900 it just slightly slower not a huge difference. like kris said there are no perfect players and maybe there never will be but most things are peeves and not bugs, the 5900 btw got a 93 score so they are not even in the same leagye in pic quality. i also only paid 1500 for mine.

[dpippel]

I am sure a lot of people feel this way. But a lot of that has to do with the fact that Denon has been working on it this long. How many other companies would have shrugged their shoulders and said oh well and just addressed it in the next line if at all.
Sorry, but I'm not buying the "yeah, but Denon is better than most companies" argument. Why must we (and Denon for that matter) settle for mediocrity? Why must we always measure against the lowest common denominator instead of striving for excellence? The 5900 is an expensive, flagship player designed for and marketed to high-end audio/video buyers. It's a $2000 piece of equipment, not a mass-market throw away player sold at Best Buy or Sears. Six months down the road we shouldn't be dealing with two firmware releases that really haven't fixed much of anything.

Yes, despite its problems the video and audio performance of this machine are great. But was Denon unable or unwilling to go that extra step and make it the absolute top of the heap in its class? Why are usability quirks, macroblocking problems, non-functional IEEE ports, pixel cropping issues, etc. the price we have to pay to get that perfomance? My old $120 JVC XV-SA600 has MUCH better and more versatile functionality than the 5900. I've said it before and I'll say it again - there is absolutely NO reason that a cheap, sub $200 player should outperform something like the 5900 when it comes to usability. The operational aspects of a DVD player in this class should equal it's audio and video refinement. Is that so much to ask? No.

I don't need a perfect player, but damn near perfect would be just fine, thank you very much.

[merc]

Sorry, but I'm not buying the "yeah, but Denon is better than most companies" argument. Why must we (and Denon for that matter) settle for mediocrity?Well... because that is what Hollywood demands of US consumers. For example, they've already determined that we can't have component video 1080i output for our DVD. :rolleyes:
That's why only Canada and Asia can have that without our importing from those folks....

[TaCtIkZ]

I'll stand with Kris, and Kevinica, the 5900 has amazing picture quality, amazing sound, that outperforms both visually and sonically almost everything that's out there. What else ReAlLy matters?

[merc]

What else ReAlLy matters? HUHH? Well, why not simply what we can see? Is that UN-IMportantant?

[Spizz]

I agree with most of what Kris said. What I will add to is the fact that the Denon 5900 is so close to perfection it is not funny. If they fix the macroblocking & Menu speed this will be one perfect player IMO. So the perfect player isn't to far away as you might think. As I said hopefully in September with the DVD-5910 or sooner if Denon resolves these issues before its release. As to why they cop more flak than other manufactuers I would guess because of this point, with them nearly being their in terms of the perfect player. That and the fact that they do listen to Kris which is a big kudos (sp?) to them so that is why everyones hopes rest with Denon and why most people get upset when they drop the ball IMO.

[Expletive]

Whats equally amusing to me is that instead of selling their 5900s there's people who remain on this thread bashing Denon. Hey, i've got an idea-SELL YOUR 5900 ON EBAY. Then you wont have to care that in some discs you see macroblocking (i watched 'Thirteen' last night and it was really evident btw) on your $200 Samsung. Oh and while you are at it enjoy the substandard picture quality on 90% of the video material you put in the thing. And don't bother playing hi-resolution audio sources through thr samsung either, because aside from the additional channels you can barely tell the difference from a good CD (i have actually heard it, so there). Please do us all a favor and go buy something that you feel IS worth whatever you spend because all the crybaby stuff is old.

Denon is trying to fix the macroblocking problem. They've already released a firmware that fixes other issues brought up in this forum. Jeff from Denon has started threads asking for feedback to help them fix other issues, IS THERE ANOTHER REP DOING ANYTHING LIKE THAT ON THE DVD FORUMS? No. Like Kris stated earlier, Pioneer and Sony have been releasing substandard players for generations now. I don't think theres been near the whining about their high-end units as there is with this one and good luck finding a thread where pioneer is trying to solve any issues.

The complaining is just getting played out. No ones forcing anyone to keep something they arent happy with. I'll buy another Denon for sure because honestly as a complete audi0/video package, nothing comes close right now. If they ever fix the macroblocking, i'll agree with Spizz this will be the perfect player, until we all need WM9 and HDMI of course. :)

John

[O'Doush]

...here, here. My only concern is that with the 5910, the 5900 would not be forgotten in its release for the remaining issues. As far as I'm concerned the firmware fixed my real gripe with the image cropping on the HS20 and I'm over the moon with the action that Denon took. Kudos to DenonJeff who FedEx the CDs and Kris again. Cheers all...

By the way, I wonder how the other owners of the 5900 who do not visit or know about the AVS Forum would get their updates ? Would Denon send out a bulletin to them...just curious.

[Kris Deering]

Once the final fix is in the dealers get them to distribute to their customers, so it is really on them.

The 5900 is an expensive, flagship player designed for and marketed to high-end audio/video buyers. It's a $2000 piece of equipment, not a mass-market throw away player sold at Best Buy or Sears. Six months down the road we shouldn't be dealing with two firmware releases that really haven't fixed much of anything.

You really need to get out and look at the market. As far as flagship players out there, this is BY FAR the lesser of all evils. In fact if you were to go out there and buy just about every player that costs more then the 5900, you will find one problem after another. You just don't hear about it because few to none really own these players.

This is what I mean by they all have stumbling blocks. I don't look at the 5900 as an expensive player or a cheap player, I just look at it as a DVD player, just like I look at every other one. It doesn't matter to me if it cost $59 or $10,000, I just want it to do the best it can.

I agree that if the macro-blocking fix gets done and the firmware released makes the menus as fast as the firmware I have, this will be about as close to a perfect player as one can ask for.

The 5910 may improve some aspects but from what I have heard it will mainly be in some of the tweakability of the audio section, which is hardly lacking now.

[Expletive]

Kris, will that tweakability include SACD BM in the digital domain?

John

[1SalesPro]

I hope Denon comes out with more firmware before a "5910" so we don't get left wanting more with focuses redirected. . . . . (just thinking out loud)


Another note, I have found myself tinkering around and using component out (via Nordost Optix) @ 480i with a Leeza more than DVI lately, but with my family continually saying..."c'mon dad !" I haven't found time to try all the different configurations yet to really determine what hits my "sweet" spot best yet. But I have never owned another player that has the ability to continually configure to perfection, and I am really starting to utilize the the source identification for processing and it has got me listening to music that I had basically lost interest in until rediscovering it on SACD/DVD-A. I think the only way I could jump on the "negative side" of this component would be to not have the 2K to spend on it so I could utilize negativity to be discreet re: lack of affordability (that's why I don't like Ferrari's :rolleyes: ) or to skirt a "spousal support" issue. A few more Denon tweaks, an expired warranty so I can at least try sdi and life will be pretty darn good. DJeff has been beyond helpful to me, I recieved one of the very first units and it was one of 500 that didn't even have the actual initial firmware installed he sent it next day.....DVI disc, sent next day....latest fixes?,an email to me,quick reply and again...next day. I would challenge any standard consumer to accomplish this with any Company on any product. Plus the personal Q & A right here. I have second guessed myself as anyone does on most expensive purchases to some degree, but what would be a better dollar for dollar investment? And I mean all around video,audio,service,config options,appearance,price,bnc,rca,dvi,1394+++. If there's a nay sayer that knows of something, please share the info because I have yet to hear of it. But then again waiting for something better can always work, my friend won't marry his "forever" girlfriend because he might meet a Victoria's Secret supermodel one day but he doesn't want to have had already spent his money;) I'm beginning to ramble so Happy Easter to all !

[laurie]

kris
The 5910 may improve some aspects but from what I have heard it will mainly be in some of the tweakability of the audio section, which is hardly lacking now.

Was this a player to fix the 5900/A11 problems or was it planned to be a MKII type of upgrade to the 5900! sorry if I miss earlier post on this
cheers laurie

[TaCtIkZ]

Laurie I believe that this will be the Mark II unti of the 5900.

cheers,


Mike

[Kris Deering]

It is just the next line of player, like the 3805 is to the 3803.

will that tweakability include SACD BM in the digital domain

It already does this, did you mean in the DSD domain? If so, yes they are going to try and offer this feature.

Things they are also shooting for but aren't sure if it will materialize are WM9-HD support and full aspect ratio control for any output resolution (also looking at this for the 5900 still).

[Steve Ruddy]

Once the final fix is in, the dealers get them to distribute to their customers, so it is really on them.

I'm not sure if a warranty registration card comes with the 5900 but if so I think Denon should also use this info to notify purchasers of firmware updates.

I bought an Acurrus ACT III years back because of the future ability to upgrade the unit. I called Mondial about an upgrade I was hoping for and I was told that upgrade wasn't going to happen only to find out several years later in did and now it's to late for me. The only announcement was over the Internet and dealers were told. Talk about mad.

[Expletive]

"It already does this, did you mean in the DSD domain? If so, yes they are going to try and offer this feature. "

Yes, sorry. Basically BM with the 'source direct' option enabled. It is minor but it does sound slightly better to my ears in source direct mode.

John

[YvesC]

Kris,

Do you have any information whatsoever about the upcoming 3910?
How will it's specifications relate to the 5900, audiowise and videowise?
When can we expect a formal announcement by Denon of the upcoming players and receivers?

Happy Easter to all!

Yves

[Kris Deering]

Don't know much about the 3910. I would expect it to be pretty close to the current 5900 though. I am sure more will be revealed in late summer time frame with full details by CEDIA in September.

[Kevin C Brown]

I actually don't understand why Denon allows news of new players to "leak" out. It cuts into sales of current units. I have been looking at the 5900 for 3 months, but am waiting for the final fixes for macroblocking, slow menus, etc. But now if I already know that the 5910 will be out in 5 months or so, and if I've waited this long for Denon to get the 5900 right, then I can wait a few months for something theoretically newer, with more features and maybe better performance. And likewise, I'm also looking at the 3910, if it includes 95% of the stuff of the 5900/5910 at 60% or so of the cost.

[Spizz]

5900 is selling out pretty much everywhere so I don't think Denon is concerned.

[JazzGuyy]

I received the 5900 update discs by FedEx today. It looks like they sent me both since I got two packages. I decided to run the one that had two discs in it for the partial macroblocking fix. After running the update following the instructions to the letter I checked the firmware and got this result.

ESS FLI-TE
Make Day 303
DRV 030825
SYSTEM 6542-1
DSP1 6332
DSP2 6333

Everything matches what I should get except for that bizarre ESS FLI-TE. What is that?

Should I run the other disc which is the one that is labeled that it will give me Firmware version ESS6334-6. All of the instructions and so on I have read so far say you either do the two-disc or one-disc upgrade, not both.

BTW, everything seems to work fine after doing the 2 disc upgrade. I just don't have any idea what that strange ESS value means.

[Halfrican]

Originally posted by JazzGuyy
I received the 5900 update discs by FedEx today. It looks like they sent me both since I got two packages. I decided to run the one that had two discs in it for the partial macroblocking fix. After running the update following the instructions to the letter I checked the firmware and got this result.

ESS FLI-TE
Make Day 303
DRV 030825
SYSTEM 6542-1
DSP1 6332
DSP2 6333

Everything matches what I should get except for that bizarre ESS FLI-TE. What is that?

Should I run the other disc which is the one that is labeled that it will give me Firmware version ESS6334-6. All of the instructions and so on I have read so far say you either do the two-disc or one-disc upgrade, not both.

BTW, everything seems to work fine after doing the 2 disc upgrade. I just don't have any idea what that strange ESS value means.

Sounds like you loaded the Macro/Menu-Nav Fix after the DVI/DVDA disc. This will give you the wrong results as the Macro/Menu Fix must be loaded first.

Half

[jorjen]

I realize that it was stated previously in this thread and even in the firmware update instructions that this firmware does not completely fix the sluggish menu navigation . However, I just ran the update and tried a couple DVD's, and I kid you not, my 5900 is now just as fast as my 2800 and my 3800. This is not my imagination either as I compared the 5900 and 3800 using two seperate inputs on my Mits with a DVD I had a duplicate copy of. I am pleased as Hell as this was my only gripe. Go figure!

[Steve Ruddy]

I have a serial # ending in 1085 and the DVD-5900 DVI ouput shuts off after one second of contact with my Z2 projector. Is this the DVI reset problem?

[Halfrican]

Originally posted by jorjen
I realize that it was stated previously in this thread and even in the firmware update instructions that this firmware does not completely fix the sluggish menu navigation . However, I just ran the update and tried a couple DVD's, and I kid you not, my 5900 is now just as fast as my 2800 and my 3800. This is not my imagination either as I compared the 5900 and 3800 using two seperate inputs on my Mits with a DVD I had a duplicate copy of. I am pleased as Hell as this was my only gripe. Go figure!

Which verison of the firmware do you have (two disc/one disc)? Everyone that has done the two disc version appears to be experiencing the lack of menu-nav speed increase. The general feeling is that the engineers accidently "broke" the menu-nav speed fix when they added the partial macro-blocking fix.

Half

[JazzGuyy]

I reran the procedure and this time both disks displayed "writing" on the player display instead of only the second and at the end everything was all right. I now have ESS 6334-4.

I have noticed that the menu speed seems better even though everyone says this one doesn't fix the problem. I no longer see the lag between pushing a remote button and something happening at the player.

Now I still have one disk that will update my firmware to ESS 6334-6. What is the difference between 6334-4 and 6334-6? Should I apply this last upgrade? I am afraid of undoing something (like the better menu response).

[JimP]

Originally posted by Halfrican
Which verison of the firmware do you have (two disc/one disc)? Everyone that has done the two disc version appears to be experiencing the lack of menu-nav speed increase. The general feeling is that the engineers accidently "broke" the menu-nav speed fix when they added the partial macro-blocking fix.

Half


Sounds like the second disk is overwriting the menu speed fix of the first disk.


:cool:

[Dave Vaughn]

the 6334-4 is the macroblocking fix which will slow down the menu speed.

Dave

[Lyle_JP]

the 6334-4 is the macroblocking fix which will slow down the menu speed.

Odd, since the macroblocking partial fix is on the same disc as the "nav speed" fix. In the two-disc fix, the second disc is the "DVI Sync/DVD Audio Mute" fix.

-Lyle J.P.

[Dave Vaughn]

Maybe I have the two mixed up, but I am pretty sure the macroblocking fix slowed down the menu speed again (although it is a little faster than before).

Dave

[Halfrican]

My theory is that whatever was changed in the "partial" macro-blocking fix causes the second disc (dvi/dvda fix) to sabotage the "menu-navigation speed fix. It doesn't appear to be the macro-blocking fix disc that causes the problem, because if you only load disc one (macro/menu speed) than the menu speed is awesome. Only when you load disc 2 (dvi/dvda) does then menu speed revert back to SNAIL MODE.

I have yet to hear from someone (such as JazzGuy) that actually has installed the non-partial macroblocking (single disc) version of the firmware to see if the menu-speed is still functional.

Once again, has anyone actually installed the single disc version (w/o macro fix) and found that they still had the speedy (near instantaneous) menu navigation?

Half

[jorjen]

Half,

Yes. I received/used the single disc "w/o Partial Macro Fix". The menu speed is blazin'.

[Tom Grooms]

:eek: :( :mad: :confused:
Am I understanding this correctly that the new firmware that was recently released is also screwed up?

My neighbor got his disc's today and I'm heading over this afternoon to preform the update.

What the hell is going on here?

[Halfrican]

Originally posted by jorjen
Half,

Yes. I received/used the single disc "w/o Partial Macro Fix". The menu speed is blazin'.

Jorgen,

That's good to hear! Sounds like my theory was correct, Denon accidently broke the menu-nav fix with the partial marcoblocking fix. Unfortunatley, most of the AVS members probably ordererd the two disc set that was offered.

Half

[JazzGuyy]

I received two different update shipments from Denon. The one I installed (with a failure the first time due to unknown causes) was the two-disk one. At the end of a second install I had it successfully done and the menu speeds are reasonable. The old hesitation I used to see between pushing a remote button and any action happening at the player and on-screen seems to have gone away. I would not call this "blazing fast" thought but clearly much better. At the end of this process I had the -4 version of the firmware. I still have the disk from the other shipment which is supposed to change the firmware to the -6 version. I have not installed this since I have no idea what it will really do. Does anyone? I don't plan to install it until I make sure it doesn't accidentally undo something. It's beginning to look like the fixes may do slightly different things to different machines. Could this have anything to do with what firmware was already present? I have no idea. Maybe DenonJeff or somebody else from Denon can clarify. In the meantime I am trying to decide what to do (if anything) with that third disk.

[Halfrican]

Originally posted by JazzGuyy
I received two different update shipments from Denon. The one I installed (with a failure the first time due to unknown causes) was the two-disk one. At the end of a second install I had it successfully done and the menu speeds are reasonable. The old hesitation I used to see between pushing a remote button and any action happening at the player and on-screen seems to have gone away. I would not call this "blazing fast" thought but clearly much better. At the end of this process I had the -4 version of the firmware. I still have the disk from the other shipment which is supposed to change the firmware to the -6 version. I have not installed this since I have no idea what it will really do. Does anyone? I don't plan to install it until I make sure it doesn't accidentally undo something. It's beginning to look like the fixes may do slightly different things to different machines. Could this have anything to do with what firmware was already present? I have no idea. Maybe DenonJeff or somebody else from Denon can clarify. In the meantime I am trying to decide what to do (if anything) with that third disk.

Jazzguyy,

The difference between the two firmware patches is only that the "single disc" version -6 is the "official" release and does not include the partial "macro-blocking" fix that DenonJeff offered as proof that Denon's engineers are trying to resolve that issue. Otherwise both versions include the menu-navigation speed, DVI Handshake, and DVD Audio Drop-out fixes.

The problem is that the two disc verison (with macro-fix) appears to undo the fix for the menu-navigation fix. If you install the single disc firmware that you received, you will lose the "partial" macro-blocking fix, but should notice a MAJOR improvement in menu navigation speed.

I have already confirmed this with DenonJeff he acknowledges that the the two-disc patch appears to have undone the fix for menu speed. Unfortunately, he can't send me the -6 firmware until he gets back to NJ in two weeks.

Any chance you would be willing to email me the -6 firmware so that I can confirm the fact that it does indeed outperform the -4 version in menu navigation speed?

PM me for a email address if you would be willing to do this.

Half

[Von]

Half,

I just reinstalled disc 1 (Macroblocking/Navigation Speed) of the 2 disc set and the menu speed as increased significantly. Hopefully this will not effect the DVI Reset/DVD Audio Mute Fix.


Thanks,
Russ

[JimP]

Von

Seems like it would.

Post when you know for sure.

[jorjen]

Half,

I will email it to you this evening providing you shoot me your email addy by then.

kenj@thegrid.net

[Steve_T]

If the macroblocking problem was only due to the supposed faroudja setting set to maximum in the firmware then why are we getting a partial fix? Is it that simple?
I'm personally holding off purchasing one of these beasts and just now this updating fiasco is putting doubt in my purchasing decision.

If this isn't fixed by the time the next player comes out then there is going to be a lot of people p****d, although i'm willing to hold out and see what progress is made because i'm after a decent do it all machine. :)

Steve

[debussyj]

Hi,
Just wanted to thank the Denon reps for the firmware updates. I Faxed my request yesterday and received the firmware Fedex, no less today. Install was smooth without a hitch!! Thanks for the service Denon!!

DebussyJ

[jorjen]

Half,

You've got mail!

Best Regards,

Jordan

[Catman1953]

I also want to give my thanks to DenonJeff! I faxed my request on a Thursday and received my 2900 upgrade the following Monday! The directions were precise and to the point and the upgrade went without a hitch! Thanks again Jeff and Denon for being proactive!

[SiZMiK]

Im a very concearned (about to be owner) of the UK version of the 5900 which is called the A11.

We have the same issues (obviously) as you guys are experiencing.... I've been reading all of the posts and DenonJeff hasnt posted in a while and it seems to me that the 2 main issues (macro/menuspeed) still have not been resolved fully.

When will this be fixed and where in the UK will the firmware's be available for download ?

Personally for me, and for others, its really gone on long enough for the majority of owners for us to be sitting with niggling issues with our rather expensive players (£1600 here in the UK) and nothing happening in the way of a 100% fix.

An update would be nice Jeff ?

[Halfrican]

Originally posted by jorjen
Half,

You've got mail!

Best Regards,

Jordan

Jorjen

Sorry didn't get the mail please attempt to re-send if you get time.

Thanks

Half

[laurie]

An update would be nice Jeff ?

SiZMiK
Jeff said this is for North Americian region he is in no way involved with PAL machines pity but understandable I'm in the same boat as you
cheers laurie:(

[Steve_T]

Do we have an email address for Japan AND Europe were we can all focus our frustration and questions at and start getting some answers?

Steve.

[Tom Bombadil]

Denon UK firmware

For anyone waiting on the European release (UK specifically), I have spoken with Denon UK recently and will be receiving shortly the latest firmware. This will of course revert any machine back to Region 2 pending a "modified" version.

I have never experienced "macro-blocking" with my Infocus 5700 connected via DVI. My only gripe has been the tortoise-on-vallium menu speed.

Will post any findings after I have installed it.

[JimP]

"tortoise-on-vallium menu speed"

Very funny. Now, will someone state just how slow the menu speed is in some unit of measure that we're familiar with? and try to stay away from paint drying, molassas flowing, rotations of planets, etc. ;)

[laurie]

Will post any findings after I have installed it.
Tom
Are you getting the actual disc or is Denon doing it for you if you get the disc would appreciate a copy as we don't have Denon in Australia
cheers laurie

[Tom Bombadil]

If one takes the sliding scale that is bunny-on-speed (Denon 2900) through caffeine-fueled-lottery-winner (Arcam DV27) down to said Testudinidae-on-vallium then that may present a clearer analogy!

Seriously, having used many DVD players including the above, the 5900 (A11) does have the slowest menu navigation.

Laurie - I am doing the modification myself. Will post my findings and any extra help if I can...

[laurie]

Tom
Much appreciated
cheers laurie

[Steve Ruddy]

Very funny. Now, will someone state just how slow the menu speed is in some unit of measure that we're familiar with? and try to stay away from paint drying, molassas flowing, rotations of planets, etc.

Mine takes four seconds. I expect to receive the two disc upgrade today if it gets any faster after the install I'll let you know.

[Kris Deering]

I emailed Denon about the menu speed issues. One firmware seems to fix it only to be negated by the other.

[bobim]

Originally posted by DenonJeff
Forum Members and Guests,

I am pleased to announce we have firmware for a few of our models to correct, and/or enhance the performance of our product. THESE UPDATES FOR NORTH AMERICA USERS OF THESE MODELS!

DVD-2900 and DVD-2200:

Fix for the 'Alien - Directors Cut' dts stuttering, freezing during playback.

DVD-5900:

Fixes Menu Navigation speed, DVI resetting with certain displays and muting on some DVD-Audio 'live recording' titles.

We are still working on a complete fix for the 'Macro-blocking' issue. The partial fix is available as separate firmware.

To obtain firmware for your particular unit, download the attached Request Form, complete and fax back. Be sure your information is CLEAR and ACCURATE. DVD-5900 users will notice you have 2 choices of firmware, the only difference being the inclusion/exclusion of the partial Macro fix.

We will have a place on our site soon to access any and all firmware for all of our products.;)

Regards,

Hello

Sorry for my bad english writing.

I'm french and i'm a member of french HC community (homecinema-fr.com).

We (me and my friends) bought DENON 2900 dvd player in summer 2003.

Since this day, DENON FRANCE just offered us one firmware (to read all zones).

We asked some questions during showroow in Paris about new firmware.

They answered that the "new firmware of 2900 was DENON A11"!!

We were very astonished.:mad:

Could you help us with DENON FRANCE ?

Thanks:)

[Tom Grooms]

OK, The disc we got from Denon is blank (as in ZERO data). There was only one disc in the envelope.

1st, What disc does what?
2nt, Would one of you fine menbers email it to me? I would like to get this done before I go to the lake tomorrow morning.

Thanks In Advance,

send it to telecomguy at charter dot net

btw, I need the DVI and menu speed fixes. If the parcial macro fix is a real improvement and worth the slow menu speeds, I'll take that as well.

Thanks for the update Kris, this is turning into a real cluster f.......

[jorjen]

Half,

Sent it again. Let me know.

Jordan

[Halfrican]

Originally posted by jorjen
Half,

Sent it again. Let me know.

Jordan

Jordan,

Still no email, can you try sending the email to mrorem@hotmail.com if the file is less than a megabyte.

Thanks,

Half

[Tom Grooms]

I just got the single disc email, Thanks! Does it do DVI, DVD-A mute, and menu speed?

I'll let you know how it goes.

[SiZMiK]

DenonJeff, could you point us in the right direction for our Q&A's for UK users of the Denon A11 ?

[jorjen]

Half,

Just tried the other email addy, let me know.

Jordan

[kucharsk]

Originally posted by jorjen
Half,

Sent it again. Let me know.

Jordan FYI, please remember unless you have specific, written permission from Denon to distribute the software upgrade, what you're doing is considered a violation of copyright....

[JimSD]

DenonJeff,

Thanks to you and the customer service group for getting the update out so fast. I faxed it in on Monday and it arrived 2 days later. The upgrade for the 2200 took only about a minute and went exactly as described in the instructions.

[filmnut]

Shall we assume Denon will soon be offering another fix for the 5900 that will fix what the previous fix broke?

[Steve_T]

If only we could get this kind of service from Denon UK on one of our forums like AVForums.

Wishfull thinking i suppose!

Steve.

[Steve Ruddy]

Just ran my two disc firmware and it still won't sync with my Sanyo PLV-Z2 projector and the menu is still slow I also noticed a pop now and then when listening to DST sound tracks.

[Steve Ruddy]

Sorry I ment DTS

[Tom Bombadil]

Hi all,

I received through the post the latest firmware for the UK A11.

The makeday is 210
ESS now is version - 6

It has sped up the menu navigation and as I have never had the macro-blocking or DVI-D issues I am happy with the update.

The only caveat is that this is a Region 2 only firmware and has reset my unit back to non M/R!

Just for giggles I opened up the firmware file using a hex editor and found references to Region coding and Macrovision amongst other interesting bits - if only I knew the correct bit to set!!!

[JimP]

Is there a way of finding out how many hours is on a 5900.

My reason for asking is that I purchased a 5900 as new yesterday and the picture on component progressive isn't as sharp as on the 2900.

[Steve_T]

Tom,

Thats excellent news, where did you buy your unit from and did you contact Denon UK direct or through your dealer.

What display are you using.

Thanks.

Steve.

[PedroV]

The only caveat is that this is a Region 2 only firmware and has reset my unit back to non M/R!
Good news about the new firmware. I only hope they come up with a region free version soon since most of my discs are R1.

I wonder if I use a disk like those codefree firmwares for the A11 sold on ebay, the player would revert to an older firmware version or would just change the new one to codefree.

[Tom Bombadil]

The A11 is connected to IF5700 by DVI. I have never seen macro-blocking but the 5700 does suffer from Temporal Dithering which smudges certain movement especially in pans - maybe on the quest for firmwares Infoucs may be able to provide a solution for this - who knows?!

Regarding the application of a previous firmware, this would overwrite the latest version. The analogy would be a flash upgrade for a computer BIOS. As the binary file is a complete firmware this would indeed replace any existing code.

I have been liaising with Denon UK who have been extremely helpful. I have remained tactful and sincerely appreciative of all their efforts. Ultimately localized Denon subsidiaries have their hands tied until Japan releases new firmware.

It is human nature to want the best for the money and when expectations are not met (when are they?) - we resort to hectoring!! I think we should realise our fortune that the A11 is upgradeable by firmware!

In my opinion, the A11 is a fantastic effort and satisfies all my requirements and then some.

[desswood]

Tom,

As said earlier well done you received the UK firmware, but could you let us know who you contacted.

Regards

[Tom Bombadil]

have been liaising with Denon UK who have been extremely helpful

I contacted Denon UK directly.

Hope that helps

[yiorgo1313]

hello everyone! I have tried to check what firmware version i have but cant get it to pop on the display am i doing something wrong?I turn of the player manually,then hold play and open,and then at the loading part of the display press menu nothing happens any thoughts?

[PedroV]

To check firmware version do the following:

1-power the player off with the front panel power button

2-while holding the play and open/close buttons down, power the player on using the front panel power switch until you see the play and pause icons appear on the player's display

3-press the enter button on the remote to toggle through the various firmware registries.

[yiorgo1313]

PedroV tried doing that and it does not work.What i keep getting is the screen that says 00h00m00s no icons appear!

[keenan]

Originally posted by PedroV
Good news about the new firmware. I only hope they come up with a region free version soon since most of my discs are R1.

I wonder if I use a disk like those codefree firmwares for the A11 sold on ebay, the player would revert to an older firmware version or would just change the new one to codefree.

I'm curious about a region free FW also as I purchase DVDs from overseas that are not available as region 1 discs some which may never be available due to distribution rights squabbles.

Jim

[Infliktor]

Well I guess because I unknowingly purchased a DENON 2200 from a non-authorized dealer www.etronics.com (funny my Sony GWIII warranty says nothing about authorized dealers) they are not sending me the firmware update.

Unless DenonJeff or someone else helps me out here, looks like I will be going to the state of Louisiana to battle this out. Will let you all know the outcome.

[Tom Grooms]

I don't think the State of Louisiana has any firmware updates available for your DVD player. (Who know's?, I could be wrong)

I guess you'll be buying from legitimate vendors from now on....

[Catman1953]

Gee whiz doesn't this sound familiar????? I put a large post up about a week ago about all the cry babies on here having to pay the high dollar from an authorized dealer.....just another reason that you get what you paid for!!!!!!

[Steve Ruddy]

FWIW not everyone is aware of the authorized dealer catch. I do sympathize.

[Infliktor]

I bought my Sat Receiver and GWIII 50" locally (New Orleans Audio and Video)

There are two Denon local dealers here I originally visited. While in each store they both quoted me full list on everything. Really pissed me off cause I wanted to buy everything from the same place(GWIII and the Sony HD 300 receiver +_ the Denon), so I went elsewhere purchased the TV and Sat rec from a good Sony dealer here in town.

My Sony warranty does not have any catch/clause about who I bought it from?

I had no idea about the warranty catch or I would have bought the Denon locally.

So dont Gee Whiz me or harass me about buying locally.

Shame on you people who take pleasure in others situations.

[Catman1953]

I wasn't taking pleasure in anyone's situation. You're local reseller should've cut you a break if you were buying all of your gear from them. My comment was bassed on a number of earlier postings about complaints purchasing the 5900 and having to pay retail. The 5900 seems to be a scarce puppy and no reseller is going to cut anyone a deal on a product that they know they can get full price for because they can't get inventory. I was just pointing out that with your situation, that is what happens if you don't buy from an authorized reseller. The dealer should've told you that he was authorized and the ramifications in buying from a non authorized reseller. Etronics sells a third party warranty to cover repairs but it wouldn't help you in getting any kind of firmware updates. Hey, believe me we all learn the hardway!!!!

[Catman1953]

Infliktor......send me your email address in a private message! I might be able to help you out.

[kucharsk]

Remember that distributing software updates without the explicit written permission of Denon is a violation of copyright law...