HT200DM dead to the world

[Brian Kendig]

I tried to power up my SIM2 HT200DM projector tonight and it's dead to the world. No signs of life, no light, no motor whirr, not even a red power LED. Nothing happened to it - it's been sitting on its wall mount for the past three years, untouched since the day it was installed, and it's protected by some high-class surge protection. I replaced the fuse in the back, I verified the outlet is good, I tried plugging it into another outlet with another power cord, but still no life.

So, now I'm freaking out. Can anyone give me anything else to try to resuscitate it? I'm just worried this'll be one of those wallet-draining repairs that'll keep my unit in the shop 'til the middle of next year. Or have repair shops gotten better these days?

Anyone have a recommendation for a good home theater repair place around Orlando, Florida, or know of a place where I can find recommendations?

Thanks for any help setting my mind at ease...

- B

[RTFM]

Brian, If you have checked that power is getting into your PJ and the IEC fuse is OK it sounds like it could be an issue with the switch mode PSU. :(

Unless you are electrically proficient I would not recommend delving inside.

Jeff

[Alan Gouger]

Give Sim2 tech support a call. They are in Florida and will be glad to help out. Ask for tech support for your model projector when calling.

954-442-2999

[Brian Kendig]

Thanks for the phone number! I called them and they verified I should send it in for service.

Just to wrap up how this turned out - I took the unit back to the home theater specialty shop where I purchased it, and asked them to send it back to Sim2 for me. I know, I probably should have sent it directly myself, but I felt better having them take care of the shipping, and when it returns I'll test it right there in the store so if it's still having problems I'll have witnesses!

Only problem was, when I described the problems to the technician so he could send Sim2 a problem summary, he didn't include nearly the level of detail I gave him about some other problems with the unit that I want to have fixed (such as the problem where it briefly loses sync when there's a sudden bright flash on the screen). So I used that phone number again to call Sim2 and get the email address of the tech who will be fixing my unit, and I sent a more complete description of what I need.

Now I just hope I get it back soon and that the repairs aren't too pricey!

[Alan Gouger]

So I used that phone number again to call Sim2 and get the email address of the tech who will be fixing my unit, and I sent a more complete description of what I need.

Smart. Hopefully they will nail all the issues and you will soon be back to big screen Nirvana in time for the holiday.

[Brian Kendig]

Took a week into January, unfortunately, but everything works again.

I'm bummed that it cost me more than $700 to have them replace a power supply, though...