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View Full Version : scratch on KD34XBR960 tube?


RM23J8G
11-22-05, 09:39 PM
I just joined the ranks of XBR960 owners yesterday!
The good news is that I've been researching this set ever since it came out, and knew it was the one I wanted, so it was a matter of price and timing. Just happened into CC yesterday and they had an "open box" one that looked great...one small scratch on the dark gray plastic above the screen. I negotiated the price down to $1399 for it, and picked it up later that afternoon.
Now that I have it home and cleaned the screen, there is a small abrasion, about 1/4 x1/4", on the picture area. I don't know if it's going to bother me or not, but was wondering if anyone else had run into this and what they did about it. I either didn't see it in the store, or assumed it was just another fingerprint, which there were a bunch of.
Is the front surface that is scratched actually the face of the CRT on these sets? I guess, worst case, i could take it back, but the thing looks so good otherwise....
not sure what to do.
Guy

hywdx80
11-22-05, 11:49 PM
where you located ?

justsc
11-23-05, 12:20 PM
I would take it back and exchange it for another. Be ready for them to ask you to pay the difference between the open box price and the price of a new set.

This is why I avoid open box or refurbs like the plague.

RM23J8G
11-23-05, 02:59 PM
Oddly enough, the damage doesn't really show up when the set is displaying video. It only really looks bad when the power is off....and you get at just the right angle to the screen.
Wondering now if I should return it...get my refund and get the new 960N..
I guess the question is....is a $1400 price good enough to ignore it? Otherwise, it looks fabulous.
Guy

gutwrencher
11-23-05, 06:07 PM
It's damaged...get rid of it.